Refund policy
Return Policy:
- Returns on unwashed and unworn items are accepted within 10 days of delivery date.
- Exchanges will not be permitted on boutique items. Legging exchanges will be honored if inventory allows.
- Returns are made to original payment method or store credit. Please state your preference in your return.
- Due to the nature of the products, the following are FINAL SALE: SKIN CARE PRODUCTS, TANNING PRODUCTS, BODY PRODUCTS, and ACCESSORIES.
- Returns are made to the original payment method or store credit. Please state your preference in your return.
- Shipping charges (Original and Return) are the customers responsibility.
- Return Address: PO Box 1140, Grantsville, Ut 84029
You can always contact us for any return question at hello@diamondgco.com.
Processing: Processing times may vary but are typically 7-14 days, not including shipping times. Holidays and busy seasons may increase this time frame.
Damages and issues
Please inspect your order upon receiving. Contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.